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YOUR ONLINE SOURCE FOR SIRIUS SATELLITE RADIO RECEIVERS, PARTS & ACCESSORIES

Sirius Receivers

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Stratus 6 - SDSV6

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General Questions
•	Am I able to get my local radio stations if I have SIRIUS?
•	What if I want SIRIUS in more than one vehicle?
•	What can I do if I sell my car and want to transfer the service to my new vehicle?

Products And Services
•	Can I get a new vehicle with SIRIUS already built in?
•	What equipment do I need to get SIRIUS?
•	How do I know if my radio is SIRIUS-Ready?
•	How do I activate my SIRIUS radio?
•	Can I block channels that I don’t want on my radio?
•	Why has my radio lost its signal?
•	I want to listen to SIRIUS online. How do I access the online SIRIUS Player?
•	Can I pay my (SIRIUS) bill or manage my account information online?
•	My radio is broken, why I’m still being charged for service?
•	Can I get SIRIUS service for my boat, plane, RV, or truck?
•	Does SIRIUS provide a traffic navigation service?
•	Does SIRIUS provide marine weather service?
•	What countries is SIRIUS service available in?

• Am I able to get my local radio stations if I have SIRIUS?

Top

SIRIUS will not prevent you from listening to your local AM/FM radio stations; all of our plug and play radios work with your existing radio without requiring complex installations.

• What if I want SIRIUS in more than one vehicle?

Top

There are a couple of options to choose from: if you decide that it's better to have your satellite radio fully integrated with your existing car radio, you will need a separate subscription for each vehicle. The good news is that your 2nd through your 4th subscriptions are only $6.99/mo and you can put all of your subscriptions under one account and receive one bill.

If you decide that a plug and play radio is the right choice for you, you can easily move it from car to car and from car to home.

• What can I do if I sell my car and want to transfer the service to my new vehicle?

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You can either remove your SIRIUS radio from the old car and install it in the new car or if you have a plug and play, you can just install a new car docking kit in your new car and move your radio into the new car.

• Can I get a new vehicle with SIRIUS already built in?

Top

SIRIUS has agreements to install AM/FM/SAT radios in Ford, Chrysler, BMW, Mercedes-Benz, Jaguar, Volvo, Mazda, Dodge, Jeep®, Volkswagen, Audi, Nissan and Infiniti vehicles.

• What equipment do I need to get SIRIUS?

Top

There are many ways to get SIRIUS. You can get SIRIUS installed in your car or you can take SIRIUS from your car to your home, office, boat and beyond with our Plug & Play and Portable systems.

• How do I know if my radio is SIRIUS-Ready?

Top

SIRIUS-Ready radios are usually identified by the SIRIUS dog symbol appearing somewhere on the radio itself. A SIRIUS-Ready radio is a radio that may require the purchase of a SIRIUS tuner in order to be activated.

• How do I activate my SIRIUS radio?

Top

Once you have installed your SIRIUS system, activate your service by calling Customer Care at 1-888-539-SIRIUS (7474) or save $5 when you activate online. In many cases you may also activate your service at the retailer where you purchased or installed your system.

• Can I block channels that I don’t want on my radio?

Top

Many of our radios have the capability to lock, password-protect, and hide channels with content that you would prefer to not be accessible from your radio. Please refer to your radio’s manual for instructions on how to do this.

• Why has my radio lost its signal?

Top

While we do have an extensive network of ground repeaters (towers that rebroadcast our satellite signal to help give maximum coverage) in many metropolitan areas, factors such as microwaves and physical obstruction (bridges and tunnels) can still temporarily disrupt your radio’s reception.

However, this problem is largely held at bay by the four-second buffer created by slight broadcasting delays between our two satellites orbiting over the continental United States and our extensive ground network of repeaters.

• I want to listen to SIRIUS online. How do I access the online SIRIUS Player?

Top

Click the "listen" icon in the top right corner of any page on sirius.com. When prompted, enter your SIRIUS Account Username and Password to access the SIRIUS Player. If you have forgotten your SIRIUS Account Password, click on “Forgot Password” to have your password sent to the e-mail address we have on file for your account.

• Can I pay my (SIRIUS) bill or manage my account information online?

Top

You can pay your bill and manage your account online by visiting the manage account section of Sirius's site or call the Sirius Customer Care Center at 1-888-539-SIRIUS (7474).

• My radio is broken, why I’m still being charged for service?

Top

SIRIUS has no way of knowing if your radio is operational or not. If you are having technical problems with your hardware, please contact the manufacturer or consult your Owner’s Manual.

• Can I get SIRIUS service for my boat, plane, RV, or truck?

Top

Yes, our Plug & Play systems let you listen to SIRIUS virtually wherever you go: at home, in your car, on a boat or truck and more.

• Does SIRIUS provide a traffic navigation service?

Top

SIRIUS Traffic integrates with your vehicle’s navigation system.

• Does SIRIUS provide marine weather service?

Top

SIRIUS Marine Weather delivers weather reports and forecasts directly to your chartplotter.

• What countries is SIRIUS service available in?

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SIRIUS is currently available in the continental US and Canada.